By providing your mobile phone number and opting in, you consent to receive SMS messages from CSS Insurance Services LLC. These messages may include policy updates, appointment reminders, important notifications, and other relevant communications. Message frequency varies. Standard message and data rates may apply.
Opting In
By submitting your phone number via our website, application forms, customer portal, or any other opt-in method, you agree to:
✔ Receive automated or manually sent text messages related to your insurance services.
✔ Understand that consent is not required as a condition of purchasing any insurance product or service.
Opting Out
You can opt out anytime by replying STOP to any message. You may receive a final confirmation message. For assistance, reply HELP or contact us at 619-427-2662.
Privacy & Data
We value your privacy. Your phone number and personal information will never be shared, sold, or used for purposes beyond our services. For more details, please review our PRIVACY POLICY BELOW and TERMS OF SERVICE – ALSO BELOW
By providing your phone number, you acknowledge that you have read and agree to these terms.
PRIVACY POLICY
SMS Privacy Policy – CSS Insurance Services LLC
Effective Date: 01/01/2025
CSS Insurance Services LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you opt in to receive SMS (text message) communications from us.
1. Information We Collect
When you opt in to receive SMS messages from CSS Insurance Services LLC, we may collect:
- Your mobile phone number
- The date, time, and content of messages exchanged
- Your preferences regarding SMS communications
- Interaction data (e.g., whether you opened or responded to messages)
2. How We Use Your Information
We use the information collected through SMS for the following purposes:
✔ Sending important account-related updates, including policy notifications and reminders
✔ Providing customer support and responding to inquiries
✔ Delivering promotional offers and marketing communications (only with your consent)
✔ Complying with legal and regulatory requirements
3. SMS Consent & Opting Out
By providing your mobile number and opting in, you consent to receive recurring automated or manually sent text messages. Consent is not a condition of purchase.
- Opt-Out: You can unsubscribe at any time by replying STOP to any message. You may receive a confirmation text to verify your opt-out request.
- Help: For assistance, reply HELP or contact us at [insert support email/phone number].
Standard message and data rates may apply. Message frequency varies.
4. How We Protect Your Information
We take security seriously and use industry-standard measures to protect your SMS-related data. However, no communication method is 100% secure, and we encourage users to avoid sharing sensitive personal or financial information via text messages.
5. Sharing of Information
We do not sell, trade, or share your mobile number or SMS-related data with third parties for marketing purposes. We may share information with:
- Legal or regulatory authorities when required by law
6. Data Retention
We retain SMS records as required by law and for internal business purposes. If you opt out of SMS messages, your phone number will remain on a do-not-contact list to ensure compliance with your preferences.
7. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted with a revised effective date. Continued use of our SMS services after updates constitutes acceptance of the revised policy.
8. Contact Information
For questions about this SMS Privacy Policy or your communication preferences, please contact us at:
CSS Insurance Services LLC
40 THIRD AVENUE CHULA VISTA CA 91910
DAN@insuranceagencybusiness
619-427-2662
_____________________________________________________________________________________
SMS Terms of Service – CSS Insurance Services LLC
Effective Date: [Insert Date]
These Terms of Service (“Terms”) govern your participation in the SMS (text message) communication services (“Service”) provided by CSS Insurance Services LLC (“Company,” “we,” “us,” or “our”). By opting in and using our SMS service, you agree to these Terms, including compliance with the Telephone Consumer Protection Act (TCPA), the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act, and California-specific laws such as the California Consumer Privacy Act (CCPA).
1. Consent to Receive SMS Messages
By providing your mobile number and opting into our SMS service, you consent to receive text messages, which may include:
✔ Policy updates, reminders, and notifications
✔ Customer support messages
✔ Marketing and promotional content (only with your express consent)
✔ Other service-related communications
Message frequency varies. Standard message and data rates may apply.
2. Compliance with TCPA, CAN-SPAM, and California State Laws
a. TCPA Compliance
✔ You must provide explicit consent before receiving SMS marketing messages.
✔ Consent is not required as a condition of purchasing any product or service.
✔ We use reasonable methods to ensure compliance with all opt-in and opt-out requests.
b. CAN-SPAM Compliance
✔ SMS messages will include clear identification of the sender.
✔ Promotional messages will include an opt-out mechanism.
✔ We do not use deceptive subject lines or misleading information in SMS communications.
c. California Consumer Privacy Act (CCPA) Compliance
✔ California residents have the right to opt-out of the sale of personal data.
✔ We do not sell or share mobile numbers with third parties for marketing purposes.
✔ California consumers can request access, correction, or deletion of their personal information by contacting us at [Insert Contact Info].
3. Opting In & Opting Out
- Opt-In: You can opt in by subscribing through our website, signing up via forms, or requesting SMS communication with our team.
- Opt-Out: You can unsubscribe at any time by replying STOP to any SMS message. You will receive a confirmation text verifying your opt-out request.
- Help & Support: Reply HELP for assistance or contact us at [Insert Contact Info].
4. Service Availability & Liability
We do not guarantee:
✔ Continuous availability of SMS services
✔ That messages will be delivered promptly or without errors
✔ Compatibility with all mobile devices and carriers
CSS Insurance Services LLC is not responsible for delayed, undelivered, or misdirected messages due to carrier issues or other factors beyond our control.
5. Privacy & Data Security
Your privacy is important to us. By using our SMS service, you agree to our [Privacy Policy], which outlines how we collect, store, and protect your information.
- We do not sell or rent your phone number to third parties.
- We take reasonable security measures to protect your SMS-related data.
6. User Responsibilities
By using our SMS service, you agree:
✔ To provide accurate and current contact information
✔ Not to use our SMS service for any unlawful, abusive, or unauthorized purposes
✔ To notify us immediately if your mobile number changes or is no longer in use
7. Changes to Terms & Termination
We reserve the right to update or modify these Terms at any time. Any changes will be posted with a revised Effective Date. Continued use of our SMS service constitutes acceptance of the updated Terms.
We may also suspend or terminate SMS communications at any time without notice if we believe you have violated these Terms or for operational reasons.
8. Dispute Resolution & Governing Law
These Terms are governed by the laws of California, without regard to conflict of law principles. Any disputes shall be resolved through arbitration or in courts located within California.
9. Contact Information
For questions or concerns regarding these Terms, contact us at:
CSS Insurance Services LLC
40 THIRD AVENUE CHULA VISTA CA 91910
DAN@insuranceagencybusiness
619-427-2662
SMS Terms of Service – CSS Insurance Services LLC
Effective Date: [Insert Date]
These Terms of Service (“Terms”) govern your participation in the SMS (text message) communication services (“Service”) provided by CSS Insurance Services LLC (“Company,” “we,” “us,” or “our”). By opting in and using our SMS service, you agree to these Terms, including compliance with the Telephone Consumer Protection Act (TCPA), the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act, and California-specific laws such as the California Consumer Privacy Act (CCPA).
1. Consent to Receive SMS Messages
By providing your mobile number and opting into our SMS service, you consent to receive text messages, which may include:
✔ Policy updates, reminders, and notifications
✔ Customer support messages
✔ Marketing and promotional content (only with your express consent)
✔ Other service-related communications
Message frequency varies. Standard message and data rates may apply.
2. Compliance with TCPA, CAN-SPAM, and California State Laws
a. TCPA Compliance
✔ You must provide explicit consent before receiving SMS marketing messages.
✔ Consent is not required as a condition of purchasing any product or service.
✔ We use reasonable methods to ensure compliance with all opt-in and opt-out requests.
b. CAN-SPAM Compliance
✔ SMS messages will include clear identification of the sender.
✔ Promotional messages will include an opt-out mechanism.
✔ We do not use deceptive subject lines or misleading information in SMS communications.
c. California Consumer Privacy Act (CCPA) Compliance
✔ California residents have the right to opt-out of the sale of personal data.
✔ We do not sell or share mobile numbers with third parties for marketing purposes.
✔ California consumers can request access, correction, or deletion of their personal information by contacting us at [Insert Contact Info].
3. Opting In & Opting Out
- Opt-In: You can opt in by subscribing through our website, signing up via forms, or requesting SMS communication with our team.
- Opt-Out: You can unsubscribe at any time by replying STOP to any SMS message. You will receive a confirmation text verifying your opt-out request.
- Help & Support: Reply HELP for assistance or contact us at [Insert Contact Info].
4. Service Availability & Liability
We do not guarantee:
✔ Continuous availability of SMS services
✔ That messages will be delivered promptly or without errors
✔ Compatibility with all mobile devices and carriers
CSS Insurance Services LLC is not responsible for delayed, undelivered, or misdirected messages due to carrier issues or other factors beyond our control.
5. Privacy & Data Security
Your privacy is important to us. By using our SMS service, you agree to our [Privacy Policy], which outlines how we collect, store, and protect your information.
- We do not sell or rent your phone number to third parties.
- We take reasonable security measures to protect your SMS-related data.
6. User Responsibilities
By using our SMS service, you agree:
✔ To provide accurate and current contact information
✔ Not to use our SMS service for any unlawful, abusive, or unauthorized purposes
✔ To notify us immediately if your mobile number changes or is no longer in use
7. Changes to Terms & Termination
We reserve the right to update or modify these Terms at any time. Any changes will be posted with a revised Effective Date. Continued use of our SMS service constitutes acceptance of the updated Terms.
We may also suspend or terminate SMS communications at any time without notice if we believe you have violated these Terms or for operational reasons.
8. Dispute Resolution & Governing Law
These Terms are governed by the laws of California, without regard to conflict of law principles. Any disputes shall be resolved through arbitration or in courts located within California.
9. Contact Information
For questions or concerns regarding these Terms, contact us at:
CSS Insurance Services LLC
40 THIRD AVENUE CHULA VISTA CA 91910
DAN@insuranceagencybusiness
619-427-2662
